Reduction in mooring fees

Published: Thursday, 28 January 2010

IT IS approaching that time of year when BW moorings customers take a sharp intake of breath waiting to receive notice of how much our mooring fees will go up next year, writes Simon Robbins.

Something not widely reported previously was that this time last year BW failed to set the mooring fees in time. What was even less widely reported was that as a result Simon Salem authorised reductions in mooring fees for some customer to the tune of fore-going £16,000 of BW's moorings income.

Whether that loss of income due to BW's failure to complete the annual review process in the published timetable is to be deducted from his or Sally Ash's bonuses this year, who knows?

Be sacked

£16,000 may not seem much in the round, but if I was responsible for an avoidable loss like that anywhere where I worked, I would probably be sacked. I don't suppose some of the junior BW staff who were made redundant last year will be pleased to know that most of the cost of a post might have been saved if BW managers had done their job properly and on time?

The timing of this comment reflects the fact I had to go through an Ombudsman complaint before I got a completete answer on who in fact it was who was authorised to make the rebate mentioned above.